We ship as fast as we can. Most orders are processed and out the door in 1 to 3 days, but transit time can take up to 3 to 10 days depending on your location. Therefore, please allow 14 days delivery time. All our orders are shipped with DPD, so your gear is in good hands. We cannot ship to PO boxes.
Due to new customs regulations in force since 1 January 2021, orders destined for the UK experience unusual transport delays which are beyond our control. The delivery time may exceed the 14-day standard shipping period.
From mid-February, VOITED will be serving all UK customers through a dedicated website, www.voited.co.uk, and will be providing national logistics services that will ensure the continuity of our reliable VOITED deliveries to UK customers.
Please visit our US website. Orders are shipped via Amazon.
International deliveries require additional duties and taxes to be paid by the buyer at package pickup which are not covered in our shipping rate. Please check with your responsible customs office to find out what these fees will be before you place an order. If you have any questions, please feel free to contact us.
Our prices in our online store include the VAT and the VAT. You have to pay local tax and duty while importing. The rates are set by the responsible customs office. For further information, please contact your responsible customs office.
International orders could often take about two or three weeks to arrive, but shipping to some countries can take longer, especially if the package is held up in customs. Once the items ship from our warehouse we cannot do anything to locate or expedite the package, and anything that happens in customs is beyond our control. We try to ship all items out within two business days of placing the order. Often orders are shipped the same day.
We vetted our carriers to provide the best possible shipping and customer care; however, occasional issues do arise. If you see major damage to your package or any other issues with delivery, please take a picture of your package before opening it and send it to email@example.com.
Do you need assistance?
Customer Service is here to help. You can email us at firstname.lastname@example.org.
We stand behind the quality and workmanship of all our products. Voited guarantees its products to the original owner against defects in materials and workmanship for the reasonable lifetime of the product. Our warranty does not cover any damage caused by neglect, improper care, accident, or normal wear and tear. If your product fails due to a defect in materials or workmanship, we will repair or replace it, at our discretion.
Voited.com prices can be displayed in a variety of currencies, but the following will apply:
Orders will be transacted in Euro by your credit card company upon completion of your purchase, and then converted to your local currency. Non-EU order totals shown in Euro during checkout are only estimates of the final amount based on recent currency conversion rates to Euro and exclude any taxes, duties, levies or tariffs that may be imposed.
Orders will be transacted in Euros by your credit card company upon completion of your purchase, and then converted to your local currency. Non-Euro order totals shown during checkout are only estimates of the final amount based on recent currency conversion rates to Euros and exclude any taxes, duties, levies or tariffs that may be imposed.